Dr. Desatnik and his staff are not only skilled professionals but amazingly down to earth and compassionate. They go out of their way to do the best work possible while keeping the patient comfortable. Can't recommend this practice enough!
I initially made the appt. for x-rays and cleaning, I had recently had an unpleasant experience at another dental office; which left my bite off enough that chewing on right side was almost impossible. When I left my bite was even and I gladly made another appt to began recommended work.
The young lady assisting the dentist while he was drilling was wonderful - so compassionate to recognize my discomfort. She made me feel a lot better. My new fillings look great!
Dr. Desatnik fit a crown on to my dental implant in October, 2013. I was very pleased with the result. My bite feels very natural and I've have no negative effects. I was a new patient and he and his staff were accommodating and made me feel welcome. I had follow-up appointments with my oral surgeon and my orthodontist and both of them said, "Hmm, nice!" after viewing Dr. Desatnik's work. Thank you!
From the very beginning to the very end and after it was a great experience. Dr. Desatnik and his team all are very knowledgeable and helpful for any process concerning dentistry. I was in there for a cleaning and checkup after not seeing the dentist for seven years. His dental hygienist was extremely helpful and comforting because I of course was a little nervous. They quickly advised me that I had several cavities one of which would require a tooth extraction. I have never had any cavities nor any teeth extracted in the dentist office before. Once I came in they answered all of my questions and made the process painless. Dr. Desatnik even called the same day I had my procedure in the evening to see how everything was doing. They are a model for customer service in general and for any dentist office. I will be a lifetime customer.
Excellent as usual! The entire is staff is friendly and professional! Thanks for keeping my smile healthy and bright!
The technician was wonderful in her manner. She made me comfortable right away.
I was late for my appointment and was still allowed to come in. Everyone treated me like they were genuinely invested my personal dental health. They took time to explain the treatment I was going to receive and why, and also what would be needed going forward. Thanks Sonya, Ricki, and Dr. Desatnik!
My dentist was friendly and willing to answer specific questions I had regarding recommended treatment, clearing pointing out any potential issues that may arise from that treatment. His staff was also friendly and professional.
They were so calming when I was scared and performed procedures quickly with very little pain. They're awesome!
I was very surprised as to how fast Chagrin Highlands Dental Group was able to accommodate my appointment. The office staff was very friendly and knowledgeable and the office itself is beautiful!
I am always treated like family; I get a friendly hello not only from the people on the front desk but also anyone who is going to work on me or just someone stopping by. The doctors have always been very pleasant and they explain in detail what has to be done and why. I also get to tease with the staff that know me and I get it right back. That's the best part, they make it fun!
I really enjoyed my hygienist, she was respectful of my sensitivity and very personable.
Awesome job...my daughter had her very first visit and she did great! Very professional staff!
Excellent, prompt and courteous service as always.
Staff is awesome and everyone is so nice and professional. They do awesome work! I love my smile now!!
My first visit was awesome. Your health care group was very attentive, personable and professional. I left your office feeling confident that your services will fulfill (and possibly exceed) my expectations. I'm looking forward to becoming a lifetime patient.
I've been a patient since I had teeth and took my 2 yr old for his first visit. Just as I expected the staff and doctor were great with him and gave him his first teeth cleaning!
Dr. Desatnik and his team did a phenomenal job putting a crown on my tooth. The service was excellent, everybody was extremely pleasant and they walked me through the process, explaining everything that they were doing along the way. This is by far the best dental treatment I’ve had in my 31 years and I would recommend them to anybody.
Hi, am one of Dr. Desatnik and Dr. Glick’s dental patients. I think they do a wonderful job, customer service is great. I also am a person who likes clean environments, and I think that their environment for a patient is reassuring to me because it looks clean, it looks updated, it looks like they care about the quality of cleanliness in the building and I really do appreciate the staff. They’re very friendly, knowledgeable and they really make you feel comfortable, especially since are not always the best for me. They’re kind of scary sometimes, but I really appreciate this office and can’t see going anywhere else. I’ve always been weary, so Chagrin Highlands Dental Group is one of the best. I really appreciate it.
Hi, this is Brian. I am from Akron and I was seeking out a dentist in the Chagrin area, and I ran across this office. I must admit I was quite reluctant with a new dentist, but I will say that I have never been this happy with the professionalism, not only of Dr. Desatnik but also the staff. Obviously, when you are getting any type of procedures done, the most important thing is that they make you feel comfortable, make you feel welcome, and that they do a good job. Not only in the procedure, but the actual follow up. I am very very happy and very very happy with the staff and look forward to a long relationship with Chagrin Highlands Dental Group.Brian
Chagrin Highlands Dental Group is extremely welcoming and they are excited about their new patients and each time I set an appointment I get reminder phone calls and emails and the receptionist is extremely nice, as well as dental hygienist and the dentist here. I’ve had several procedures done here and they’re very efficient and kind and dedicated to their patients.
Dr. Desatnik and his staff are not only skilled professionals but amazingly down to earth and compassionate. They go out of their way to do the best work possible while keeping the patient comfortable. Can’t recommend this practice enough!Melissa
I initially made the appt. for x-rays and cleaning, I had recently had an unpleasant experience at another dental office; which left my bite off enough that chewing on right side was almost impossible. When I left my bite was even and I gladly made another appt to began recommended work.Chrystal
Very good experience. I needed two wisdom teeth extracted and was pretty nervous since I had never had anything worse than a cavity fill in the past, but they took care of me quite well and eased my concerns as well.Mike
Friendly staff. The office is clean and well organized. The staff makes sure that you understand each step of your treatment. You are encouraged to ask questions. I am treated with professionalism and kindness. I will continue to seek dental care here.Pat
My name is Stacey and I would like to say coming in to the dentist’s office, it was a very good experience for me. I had a lot of dental work that needed to be done and doctor and his assistants were very patient with me, very nice. They took into consideration my anxiety and made it very comfortable for me to keep coming in and get the work done that needed to be done. So I appreciate them very much for handling me with kid gloves and holding my hand when I needed it to be held. I would recommend this doctor’s and dentist office to anyone that would need a great dentist with a great staff. Thank you.Stacey
Sonia gently and thoroughly cleaned my teeth. The dentist explained everything to me in words I understood. All the staff is warm and friendly!Jennifer